About the Role
We are looking to employ a dedicated and experienced account executive to oversee the activities of our account executives and manage our customer accounts. The account executive’s responsibilities include building and maintaining a sales pipeline with a high conversation rate, attending sales meetings to provide progress updates, and researching industry trends. You should also be able to identify new sales opportunities through networking initiatives and customer referrals.
To be successful as an account executive, you should always demonstrate excellent communication and customer service skills.
Account Executive Responsibilities:
Developing long-lasting relationships with new customers.
Managing existing customer accounts by ensuring that existing customers remain satisfied with company products and services.
Developing and implementing effective account plans to retain existing customers.
Identifying customer needs and communicating how company products and services fulfill those needs.
Developing solid sales proposals to convince potential and existing customers to purchase company products and services.
Collecting customer feedback to determine product and service shortfalls.
Account Executive Requirements:
Bachelor's degree in marketing, communications, business administration or 3 -5 years sales. Ticketing software knowledge a plus.
Ability to travel to conferences/trade shows.
Willingness to cold call.
Proficiency in all Microsoft Office applications and Customer Relationship Management (CRM) software.
Good negotiation and consultative sales skills.
Strong analytical and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
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About Agile Ticketing Solutions
Agile Ticketing Solutions was founded in 1999. Its initial vision – cast by a team of individuals with more than 30 years of experience in ticketing systems design, development, event management, and operations – was to serve event promoters with a unique and viable system of online and box office ticket purchasing. Today, Agile Ticketing Solutions has evolved into a company that serves any and every kind of ticketed event imaginable, including the performing arts, festivals, museums, conferences, cinema and sporting events, backed by 24/7 technical support, the foundation of its success.