Customer Relationship Management (CRM)

 

“I can track what we’re selling what we tend to sell.”
Melinda Morgan, Operations Director
The Belcourt Theatre

Understanding your customers is an important part of any marketing strategy. With Agile Ticketing Solutions, you’ll have the tools you need to keep track of your customers’ purchases, memberships, communications, giving habits and buying trends in one central place. Goodbye headaches, hello success!

Intelligently Designed

Before we developed the Customer Relationship Management (CRM) module, we partnered with venue administrators to capture their needs and challenges. They said they needed a central place to view customer information, buying habits and communications. They also indicated a strong need for a customer profile database that would allow them to manage ongoing marketing campaign effectiveness.  Today, our CRM module provides the dynamic capabilities needed to manage your venues customers and track your marketing campaigns’ success.

 

Donor Management and Fund Development On Board!

As event managers continue to discover ways to connect their patrons and their events, it’s more important than ever that we provide your patrons with the opportunity to give.  But the accounting and tracking headache of donation collection usually deters organizations from participating in an effective fund development campaign… until now. With Agile Ticketing Solutions, you’ll be able to effortlessly deploy, track and manage a successful fund development campaign without the added expense that many donor programs charge.

Purchase Tracking

Understanding how your customers prefer to purchase your tickets or merchandise is key to marketing smarter. That’s why the Agile Ticketing CRM module provides venue administrators with dynamic tools that help engage your patrons and ticket buyers.