Centralized Business Data Management: Simply put, all the input and output (data fed in . . . information received), we take care of it.  And you have safe and secure access to it. Hosting and Backup: All the information is backed up . . . and backed up again. ASP hosted with in-house servers?  That means we own them, we run them and we know every nook and cranny of how they work.  Ticket Requests: Load tested above 25,000 tickets per hour: Feel free to get slammed with requests.  You (and we) can handle it. Enterprise Class Database Management System and Application Server Software: We use industry proven software to run our ticketing solutions so that the best level of service can be maintained.